You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Standard UK delivery for Single Greeting Cards costs £0.99 and will be posted 1st class Royal Mail. If order is placed on a Friday, your parcel will be dispatched on Monday.
Standard UK delivery is £2.99 for orders below £30. Standard orders are delivered within 3-5 working days.
Orders over £30 are free, this excludes items over the weight for 2kgs.
Next Day UK delivery is £7.95 and will be posted out the next working day. If order is placed on a Friday, your parcel will be dispatched on Monday.